HOW TO MANAGE WITH QUALITY "Juran TRILOGY"

To get quality, it should be started with preparing vision to an organization in line with the policies and goals. Extensive quality management using the following management processes:

• Quality Planning
• Quality control
• Improvement in the quality

This process is known as a method of "Juran Trilogy".

3 quality management process carried out with;

Quality Planning
i. Providing quality goals
ii. Identify who the customers
iii. Clarifying customer requirements
iv. Developing product features according to customer response
v. Develop a process that can observe the characteristics of the product
vi. Provides process control, planning to move operations

Quality Control
i. Actual performance evaluation
ii. Compare actual performance to quality goals
iii. Taking action on the difference

Quality Improvement
i. Prove requirements
ii. infrastructure
iii. Restoring identify projects
iv. Establish a project team
v. Provide the group with the resources, training and motivation to: Analysis of root causes
vi. Provide controls to ensure output